Dear Patient and Family,
At our office, we are preparing to receive recognition as an office that provides care according to the standards of a Patient Centered Medical Home (PCMH). An office designated as a PCMH provides comprehensive, coordinated health care to patients at all stages of their life. It is a health care partnership developed between the patient and his/her personal physician that may seem different to you.
As a valued patient, we are excited to discuss this rewarding approach to health care right here in our office with no additional cost or inconvenience to you. In fact, we think you will be very pleased with some of the patient friendly features that will be available to you now and in the future.
Please take a few moments to review the Patient-Doctor Partnership Brochure. It describes each of our roles in caring for you. This is an important feature of our office. As partners in your health care, we look forward to discussing this information with you and answering any questions you may have.
Mones Takriti, MD
Brian Markle, MD
Blue Cross Blue Shield Patient Centered Medical Home Neighbor
Our practice is in the process of acquiring designation into the PCMH-N Model through Blue Cross Blue Shield of Michigan.
PCMH is a way to integrate health care services for you, the patient.
The health and wellness of our patients is a top concern of this office.
Providing the best possible care to every patient is our primary goal.
The only way we can meet this goal is if I, your doctor, the office staff and you, my patient, work together.
This concept is called the Patient Centered Medical Home.
Explain diseases, treatments and results in an easy-to-understand way.
Listen to my patients’ feelings and questions and help them make decisions about their care.
Keep treatments, discussions and records private.
Provide 24 hour access to medical care and same day appointments, whenever possible.
Provide instructions on how to meet your health care needs when the office is not open.
To care for you to the best of my abilities based on my understanding of current
medical methods available.
Give my patients clear directions about medicines and other treatments.
Send my patients to trusted experts, if needed.
End every visit with clear instructions about expectations, treatment goals and future plans.
Ask questions, share your feelings and be part of your care.
Be honest about your history, symptoms and other important information about your health.
Tell your doctor about any changes in your health and wellbeing.
Take all of your medicine and follow your doctor’s advice.
Make healthy decisions about your daily habits and lifestyle.
Prepare for and keep scheduled visits or reschedule visits in advance whenever possible.
Call your doctor first with all problems, unless it is a medical emergency.
End every office visit with a clear understanding of your doctor’s expectations, treatment goals and future plans for you.